Silver Spoon

FAQ's

If we cannot answer your question here please click on the link below to send your enquiry to the Silver Spoon Customer Services Department.

Silver Spoon Customer Services Enquiry Form

1. How many calories are there in sugar?

One gram of sugar contains 4 calories.

2. Where can I get interesting recipes?

You will find recipes by clicking on the RECIPES tab in the Foodservice website (for larger quantities) or on the same tab in the main website.

3. Are your products gluten free?

Yes, our products are gluten free.

4. Are your products GM free?

The UK sugar beet crop, from which sugar is extracted and sold in the retail market under the Silver Spoon brand and to the food industry direct by British Sugar, has not been the subject of any genetic modification beyond the well-established processes of selective plant breeding. There are no plans to introduce genetically modified varieties in the foreseeable future.

5. Can I purchase products online?

We have provided links to wholesalers and cash and carry outlets where you can purchase online if you are a member.

6. Are your products suitable for vegetarians/vegans?

Yes, our products are suitable for vegetarians and vegans.

7. How many tonnes of sugar does British Sugar produce each year?

Around 1.4 million tonnes

8. When were cubes first thought of?

Cubes were first reported to have been made by a Belgian in 1890 who made them by spreading dampened sugar into a large slab and sawing it into individual squares.

9. Why is Caster sugar called caster?

A 'caster' or (sometimes 'castor') was a small vessel with a perforated top, from which to 'cast' ground pepper, etc. fine grain sugar became known as caster sugar, so called because it was suitable for use in a caster

10. Why is some brown sugar called Demerara?

A region of British Guiana became famous for a type of raw cane sugar. The region was Demerara County and the raw cane sugar, with moist yellow-brown crystals and familiar odour became known as Demerara sugar.

11. How many sugar crystals in a teaspoon?

The weight of an average sugar crystal is 0.2mg, one fifth of one thousandth of one gram (0.0002g!) Therefore in one teaspoon (about 4 grams) there would be 4 divided by 0.0002 sugar crystals which equals 20,000.

12. Why can't I find a Sell By Date on sugar?

As solid sugar is in itself a preservative and has a shelf life in excess of 18 months, it is not required by Government legislation, effective from June 1992, to carry an indication of minimum durability i.e. a "best before date".The code number on the product is a production code which provides us with full traceability of the product.

If we cannot answer your question here, please complete the boxes below and your query will be directed to the Silver Spoon Customer Services Department. Alternatively write to;

The Silver Spoon Company
Customer Services
Oundle Road
Peterborough
PE2 9QU

Or call Customer Services on 01733 422696.